Skip to content

Telematics Case Study himolla Logistik GmbH

No more excuses

The Situation

The himolla logistics GmbH not only transports products of the parent company and upholstery manufacturer himolla, but also furniture and mattresses of other brands such as Schlaraffia, Pullman or Ölsa. A special service is that upholstered furniture already delivered to merchants can be subsequently adapted to the needs of the end users. This furniture must regularly be collected from the traders and transported back to the factory. During this process in the past the forwarder repeatedly encountered problems in the collection and lack of provability of delays beyond their responsibility.

The Task

The shipper was not only looking for a complete documentation of the collection and delivery process, but also for a way to make all processes in the delivery procedure virtually paperless.

Project Implementation

A seamless order management was implemented at himolla with the telematics solution PSV3 (since 2015 TISLOG) from TIS. The complete documentation of collection and delivery is ensured by a predefined process in PSV3, during which the driver can not skip any step. Part of the documentation are for example the collection of photos of the shipment and capturing of signatures to confirm the delivery or failed pick-up attempts. For this purposes TIS has partially adapted the programming of PSV3 specifically to the needs of himolla. The processing now optimized by PSV3 ensures a consistently high quality for pick up and delivery and a sustainable improvement in clarification of customer complaints.

The Benefits

improved provability of damages or delays during the collection and delivery process
virtually paperless order management
direct availability of job information
optimized workflow

Info video himolla Logistik case study


By loading the video, you agree to YouTube's privacy policy.
Learn more

Load Video

Downloads for this Case Study

Case Study himolla

Case study himolla Logistik GmbH (document prints color-saving)


150 KB

More Case Studies


Our data hub, the so-called TISLOG office Enterprise Bus, is the simple solution for forwarding data to different systems. This simplifies your IT landscape and facilitates your work processes. Learn more in this article.


Rescue cards can save lives

The rescue card – initiated by the ADAC – can save lives.
What is a rescue card?
Each vehicle is designed in a different way and all new models nowadays have protective components, such as airbags and reinforced body parts.


TIS Newsletter July 2016

Summertime is finally here – with hot sunny days and heat thunderstorms. And because the holiday season has started we will contact you today only briefly with interesting news from the TIS-world.


TIS Newsletter May 2016

Since May “Business Mobile Protection” (Fimo) available for German TIS customers. Also: Summary of T-Matik in Greven, hosted by the transportation management system house LIS.


TIS Newsletter April 2016

In this newsletter issue: Learn more about the instrument of Driving Style Evaluation and assessment and meet us at the InnoMATIK in May


TISLOG Logistics Software

TISLOG logistics software for road, warehouse and the office integrates the mobile workforce seamlessly into your IT infrastructure.
Simplified, faster logistics processes and reduced error rates optimize service quality - for satisfied customers.

TISWARE Hard- & Software

TIS offers selected devices that simplify, accelerate and optimize your workflow.

All mobile devices from our portfolio are ideally suited for use in the demanding everyday environment of the logistics industry.

TISPLUS Accessories

Always one step ahead:

In order to increase the efficiency of your processes under the name TISPLUS the TIS specialists develop a range of tools and services that relieve your employees and support you in your daily logistics business.

Logistics Consulting

From the first needs analysis to continuous support: We analyze your processes, group components for an optimal fit - or develop new ones - accompany you in the implementation and support you, even once our logistics solutions are in permanent use.