OTLG: Transparent up to the last mile
Spare part logistics at VW: Transparent up to the last
The Situation
The spare part logistics at VW is organozed by the company Volkswagen Original Teile Logistik (OTLG). Therefore, the spare parts are not only delivered to the retailers and garages during the night but also on the same day when ordered until 10:30am.
The Task
Live tracking of sendings should improve the planning of repairs at the retailers and garages. Furthermore, a delivery photo should be mandatory in order to have a better documentation of damages. A loading equipment management should lead to more transparency.
The Project Implementation
There are 690 vehicles of subcontractors of OTLG which have been equipped with Zebra mobile computers of the type TC77. The TISLOG app works on these mobile computers and leads the drivers step by step through the whole delivery process. After the loading, the drivers can see the different orders and they can start the tour. The tour data are produced in SAP and sent to TISLOG via an interface.
Therefore, TISLOG telematics system knows all handovers, hubs and delivery points which belong to the tour. These information are the basis for the TISLOG deposit scanning which generates time stamps and prevents wrong deliveries.
The delivery photo is mandatory and integrated in the process so that it cannot be forgotten or skipped by the drivers. The camera of the TC77 is also used for the documentation of damages in TISLOG. These photos are automatically connected to the certain sending which simplifies the damaging management.
ETA function is especially relevant for the same day delivery. TISLOG calculates the ETA with the help of the tour data and presents it in the web portal. The times are updated regularly as traffic jams and other delays can changes the ETA.
The Benefits
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