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Once you enter into a service agreement with us, all you have to do is send your malfunctioning PSV3 mobile devices to us. We will take care of the rest – quickly, competently, and reliably. This applies to both software and hardware problems.
We established two TIS service teams to meet the needs of this full-service package: While our software support team is addressing both PSV3 server and mobile device issues, our hardware support team is focused on addressing any mobile device issues which may arise. By the way, we also provide support services remotely. We offer remote diagnosis and remote maintenance.
You can reach our Hotline-Telephone Service at +49 (0) 2871 2722-90 Monday through Friday from 7am to 5pm.