CargoLine partner Bursped optimizes their warehouse hall turnover of incoming groupage freight by a unique scanning solution from TIS with integrated transponder: Video surveillance and claims settlement are considerably simplified.



The daily warehouse hall turnover of the CargoLine partners since April 2011 is supported by a highly efficient scanning and video surveillance solution. Thus, each of about 5,000 packages a day can now be tracked. The system also facilitates the settlement of claims of any defects can by easy documentation in a standardized procedure.

The central element are the mobile date capturing devices - short MDT - by TIS GmbH in Bocholt. The scanners are based on Motorola devices of the type MC95 with an integrated camera. The hardware experts at TIS have enhanced the robust hardware with essential modules. Among the innovations are base frame cases for active transponders and an ergonomic trigger handle. Both are not offered by Motorola. This makes the device the only available MDT in the market, which carries scanner, camera, RFID detection and the ergonomics required by logistics.
Mark Klinghammer, authorized signatory of the KG-Bursped Speditions GmbH & Co, based in Hamburg, is committed to the technical and craft quality of this special solution: “Everything the employees of TIS integrate in the hardware, they do a very good job - there are no rough edges.”

Bursped is also being tested on a software module developed by TIS that allows the technical possibilities of modern warehouse scanners to be combined with terminal emulations. The quick, easy and reliable documentation of damages previously was not possible for terminal emulations. The TIS solution for the handheld Motorola MC95 introduced for Bursped has solved this problem.

The module “photo documentation” allows the usual working with the terminal emulation while the new TIS software stands by in the background. If a damage is discovered during loading or unloading employees can start the documentation process simply by pushing a button. OCR software is automatically started, the current display of the MDT with tracking number and damage code is converted into machine-readable characters. The large color display of the Motorola devices tells the employee exactly what he has to do. This process meets the high quality requirements of CargoLine that require at least three images of each incident. The requirements are one detail photo of the damage, a picture of the entire package and a photo of the label.

During this the photos get all necessary data like tracking or package number assigned for automated processing. In this process another software module developed by TIS is involved, called “Terminal Process Capturing”. 
"The simplified procedure led us to a complete documentation of all damages and two or three times as many photos," says Klinghammer. As a result compared to shipping-forwarders they are in a much better position now. Klinghammer: "We protect ourselves effectively against recourse claims."​

While the camera proves its advantages in the documentation of damages, the transponder integrated in the MDT is the key for Video Surveillance. With this Klinghammer relies on a familiar solution of VLS (formerly Eseg).
The 40 MDT devices communicate via transponder with the 204 cameras that are mounted on the 138 gates of the 13.200 square meters large turnover hall. Each scan can be assigned to the cameras that are located in the specific RFID radio area of the particular MDT throughout the collection. The recordings of the cameras receive a “digital stamp” and a tracking number at the time of scanning.
An interface between the video system and logistics software provides the appropriate data transmission. The transponder is monitored constantly by TIS. If any of the tags were to fail, Klinghammer will immediately be notified and can intervene.

The entry of a barcode or tracking number is sufficient to show the moment of the last scanning as a film sequence. Once the last scan of the desired package found, what happened to the package can be tracked on the screen.
The pictures can subsequently be exported from the system as a film or as individual images and sent, for example, to a partner or customer. He can now search specifically for the missing shipment, because he knows how the package looked like and where it was loaded in the truck.
Also, the unloading of their trucks can be tracked on the monitor this way. "The loss of a shipment is scanned with this technique is almost impossible," says Klinghammer.

Due to the automatic assignment of the damage photos to the item numbers also a time-consuming work-step could be omitted, which previously occupied one half-time employee.
“Thus the new system saves approximately 18,000 € each year,” says Klinghammer, who has ordered 35 more devices for the subsidiary Koester + Hapke. The next step will be to automatically generate and archive PDF documents based on the recorded claims data. TIS is already working on it.